This is a Great Topic and Question… Basically, when loading books to Ingrams paper and hardback, should you accept returns? Allowing book returns started as a promotion to help bookstores in the depression in the 1930s. And after that, no one publisher had the guts to take the hit by ending the allowance of returns. This made the bookstore owner take no responsibility in the books they ordered. A horrid practice. When I came into the business in the 1970s and up through the mid 1990s, this practice was so bad that you could stand in the mall and look into a B’Dalton’s mall store and know that in six…